At Schiffli Embroidery Design (www.schifflidesign.com), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website or purchase our digital embroidery design products.
Schiffli Embroidery Design ("we," "us," "our," or the "Company") operates the website www.schifflidesign.com (the "Site"). We specialize in providing Schiffli embroidery designs, digital embroidery patterns, design files, and related digital products.
This Privacy Policy applies to all information collected through our website, as well as any related services, sales, marketing, or events (collectively, the "Services").
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Site or use our Services.
We collect information that you provide directly to us, information collected automatically, and information from third-party sources.
When you register, make a purchase, or contact us, we may collect:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, username | Account creation & management |
| Contact Data | Email address, phone number | Communication & support |
| Billing Data | Billing address, GST number | Payment processing & invoicing |
| Payment Data | Card details, UPI ID, bank info | Transaction processing |
| Profile Data | Preferences, purchase history | Personalization & recommendations |
| Communication Data | Emails, chat messages, feedback | Customer support & improvement |
When you visit our website, we automatically collect certain technical information:
We may receive information about you from:
We use the collected information for the following purposes:
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for website functionality, login, cart | Session |
| Analytics Cookies | Track website usage and performance | Up to 2 years |
| Preference Cookies | Remember your settings and preferences | Up to 1 year |
| Marketing Cookies | Deliver relevant advertisements | Up to 2 years |
You can control and manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of our website.
We value your privacy and do not sell your personal information to third parties. However, we may share your data in the following circumstances:
We share data with trusted third-party service providers who assist us in:
We may disclose your information if required by law or in response to:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership.
• Sell your personal data to advertisers or data brokers
• Share your payment card details with unauthorized parties
• Use your data for purposes not described in this policy
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Data | Until account deletion | Account management |
| Transaction Records | 7 years | Tax & legal compliance |
| Communication Logs | 3 years | Support reference |
| Analytics Data | 26 months | Website improvement |
| Marketing Preferences | Until opt-out | Email marketing |
| Cookie Data | Up to 2 years | Site functionality |
After the retention period expires, your data will be securely deleted or anonymized so that it can no longer be associated with you.
Depending on your location and applicable laws (including the Information Technology Act, 2000 and IT Rules, 2011 of India), you may have the following rights regarding your personal data:
Our website may contain links to third-party websites, plugins, or services that are not operated by us. These may include:
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the Privacy Policy of every site you visit.
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18 without parental consent, we will take steps to delete that information immediately.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@schifflidesign.com.
With your consent, we may send you promotional emails about new embroidery designs, special offers, design collections, and other updates.
You can opt out of marketing emails by:
As a digital embroidery design platform, we collect and process certain product-specific data:
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from the laws in your country.
By using our Services, you consent to the transfer of your information to India and other countries where we or our service providers operate. We ensure appropriate safeguards are in place to protect your data during such transfers.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will:
Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
This Privacy Policy shall be governed by and construed in accordance with the laws of India, including but not limited to:
Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts in India.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data:
Company: Schiffli Embroidery Design
Email: support@schifflidesign.com
Website: www.schifflidesign.com
By using www.schifflidesign.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy. We are committed to protecting your personal information and ensuring transparency in how we handle your data.